Last Updated: 22nd of March, 2026
Effective Date: 22nd of March, 2026
Tradiency (“Tradiency,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, create an account, join our programs, purchase or access our products or services, subscribe to our communications, or otherwise interact with us (collectively, the “Services”).
By using the Services, you acknowledge that you have read this Privacy Policy.
1. Who We Are
Data Controller: Tradiency
Business Name: Tradiency
Email: [email protected]
If you have any questions about this Privacy Policy or our handling of your personal data, you may contact us at [email protected].
2. Scope of This Policy
This Privacy Policy applies to personal data we collect:
- through the Tradiency website;
- through contact forms, newsletter signups, and other direct communications;
- when you create an account or access our educational products and services;
- when you purchase through us or through third-party platforms connected to our business;
- through analytics, cookies, and similar technologies, where permitted; and
- through customer support, surveys, promotions, or community features.
This Privacy Policy does not apply to third-party websites, services, or platforms that maintain their own privacy policies. Where our Services link to or rely on third-party platforms, those third parties may process your data under their own terms and policies.
3. Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
a. Identity and Contact Data
- name
- email address
- username or account identifier
- billing address
- country or region
- phone number, if provided
b. Account and Transaction Data
- account registration details
- membership or subscription status
- order history
- payment status
- invoice or tax-related details
- customer support history
c. Technical and Usage Data
- IP address
- browser type and version
- device type
- operating system
- referring pages
- pages viewed
- session activity
- approximate location derived from IP
- cookie identifiers and similar tracking data
d. Communications Data
- messages sent to us
- support requests
- feedback
- survey responses
- email engagement data, such as opens or clicks, where lawfully used
e. Marketing and Preference Data
- newsletter preferences
- consent choices
- product interests
- communication preferences
f. Educational / Community Data
If relevant to the Services, we may collect:
- course progress
- lesson completion status
- quiz or workbook responses
- community posts, comments, or messages submitted within our platforms or communities
We do not intentionally collect special categories of personal data unless strictly necessary and lawfully justified. Please do not send sensitive personal data unless we specifically request it.
4. How We Collect Personal Data
We collect personal data:
- directly from you, when you fill out forms, register, purchase, contact us, or use the Services;
- automatically, through cookies, analytics tools, server logs, and similar technologies;
- from third-party service providers and platforms that help us operate the business;
- from payment processors, checkout providers, membership platforms, and customer support tools;
- from advertising or analytics partners, where you have given consent or where otherwise permitted by law.
5. Purposes of Processing
We may use your personal data for the following purposes:
- to provide, operate, and maintain the Services;
- to create and manage your account;
- to process purchases, subscriptions, and access to our products;
- to communicate with you about your account, purchases, support requests, or updates;
- to improve website functionality, performance, and user experience;
- to monitor usage and protect against fraud, abuse, unauthorized access, or other harmful activity;
- to send newsletters, marketing, and promotional communications where permitted;
- to comply with legal, tax, accounting, and regulatory obligations; and
- to enforce our terms, policies, and legal rights.
6. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, understand usage, and support analytics or marketing.
These technologies may include:
- Strictly necessary cookies for core website functionality;
- Functional cookies to remember your settings or preferences;
- Analytics cookies to help us understand website traffic and usage; and
- Marketing cookies to measure campaigns or personalize advertising.
Where required by law, we will request your consent before using non-essential cookies. You can manage cookies through your browser settings and, where available, through our cookie consent tools.
7. How We Share Personal Data
We may share your personal data with:
- service providers and vendors who help us operate the business;
- hosting providers, analytics providers, customer support tools, email providers, and similar infrastructure partners;
- payment processors, checkout providers, membership or community platforms;
- professional advisers such as lawyers, accountants, auditors, or insurers;
- regulators, authorities, courts, or law enforcement when required by law; and
- a buyer or successor entity in connection with a merger, acquisition, financing, or sale of assets.
We do not sell your personal data in the ordinary meaning of that term.
8. Third-Party Services and Platforms
Tradiency may use third-party platforms to host memberships, process payments, deliver content, manage communities, or provide customer account access.
Where you interact with such third-party services, your data may also be processed according to their own privacy policies and terms. We encourage you to review those third-party policies before using their services.
If payments or subscriptions are handled through a third-party platform, Tradiency may not directly process your payment card details.
9. International Data Transfers
Your personal data may be processed in countries other than your country of residence, including by third-party service providers that support our business.
Where required by applicable law, we will take reasonable steps to ensure that any international transfer of personal data is subject to appropriate safeguards.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide the Services;
- maintain business and legal records;
- comply with legal, tax, and regulatory obligations;
- resolve disputes; and
- enforce our agreements.
Different categories of data may be retained for different periods depending on their purpose and legal requirements.
11. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing activities;
- request portability of your personal data where applicable; and
- withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at [email protected].
We may request information necessary to verify your identity before responding to your request.
13. Marketing Communications
Where permitted by law, we may send you marketing communications, newsletters, promotional content, and updates about Tradiency.
You may opt out of marketing communications at any time by:
- clicking the unsubscribe link in any marketing email; or
- contacting us at [email protected].
Please note that even if you opt out of marketing, we may still send transactional or service-related messages where necessary.
14. Children and Minors
Tradiency allows users who are 13 years of age or older to access the Services.
We do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under 13 without appropriate authorization or lawful basis, we will take steps to delete that information.
If you are between 13 and 17 years old, you should use the Services only with the involvement, supervision, or permission of a parent or legal guardian where required by applicable law.
If you believe that a child under 13 has provided personal data to us, please contact us at [email protected].
15. Automated Decision-Making
We do not make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on individuals, unless expressly disclosed and lawfully permitted.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, operational, or business changes.
When we do, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of the Services after any updates become effective constitutes your acknowledgment of the revised Privacy Policy, where permitted by law.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
Tradiency
Email: [email protected]